Log in


Community Associations Institute of Arizona is able to provide a much-needed mediation service/resource to its members and nonmembers, based on a demand of the state legislators and other community association stakeholders. This is a way for CAI AZ to give back to the community association industry and offer an alternative dispute resolution process. Community Associations Institute of Arizona is proud to offer this service to CAI AZ members as an exclusive benefit. 

What is Mediation Services?

  • Is a voluntary, confidential and full resolution to the dispute can generally be reached in a few hours.
  • Strives towards a win-win solution and helps parties to avoid risk since no one knows with certainty what will occur when a case goes to court.
  • Seeks to resolve disputes to the satisfaction of all parties while preserving positive relationships. Voluntary and mutual agreements leave open the possibility for future relationships.
  • Is conducted by skilled, impartial mediators whose goal it is to help you find solutions. The process can transform disputants by creating a new understanding of other views to the situation.
  • May be initiated at any point before or during the legal process, whether or not you have an attorney.
  • Allows participants to learn how to improve their conflict resolution and communication skills so that the next time they encounter a problem, they can resolve it on their own.

How does Mediation work?

This mediation service may be utilized for a number of conflict types, both interpersonal and intergroup, including:

  • HOA Board Issues– including internal board relations and board/resident communication
  • Animal Issues – including problems with barking dogs, feral cats and horse properties
  • Property & Contract Issues – including vendor workmanship, development, easement disputes and maintenance concerns
  • Neighborhood Issues – including harassment and the neighborhood “rumor mill”

What are the benefits of Mediation through CAI AZ?

The CAI AZ Mediation Services will most likely be less expensive than the normal judicial process because it is a one-time fee rather than court costs and undetermined legal fees. Also, mediation is a confidential process unlike court cases that are adjudicated in public session. Many mediated disputes only require one session to resolve, and those sessions can be scheduled quickly. A filed court case may take months or years to resolve.

Fees will range from $1,000- $2,500, depending on the scope and complexity of each case.


If you are interested in learning more about this service, please contact

Kayte Comes at or call (602)388-1159.

CAI Arizona 706 E Bell Road Suite 128 | Phoenix, AZ 85022

Powered by Wild Apricot Membership Software