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As a member, CAI's information, resources and education programs will help you do your job better—whether you're a board member, manager, CEO or professional services provider to community associations. You'll be able to stay abreast of the latest news, trends, laws, and issues affecting community associations, condominiums and cooperatives, and the homeowners who live in them.
The value of your membership can be evaluated not only by the tangible benefits you receive, but also by the practical guidance you receive.
For information on benefits and dues specific to your member type or to obtain an application to Join CAI, visit the individual benefits pages for:
Here are numerous ways you'll benefit from your CAI membership:
Resources for Building and Managing Strong Communities
Online tools and resources—available 24 hours a day—including:
- Downloadable standardized templates, sample notices, letters and forms that can be adapted for use in virtually any community.
- Board Member Tool Kit—A "how-to" kit for volunteer leader members filled with tools, knowledge and information that can help you do a better job serving in your role as a community association leader.
- Governance questions and answers—Find out specific information related to governance issues (meetings, statutes, assessments and more) in your state.
- An extensive Research Library containing thousands of articles for reference.
- A Discussion Board where you can find out how your peers are dealing with similar issues.
- Homeowner orientation information for volunteer leader, manager and management company members to help you better communicate roles and responsibilities with your residents and board members.
- HOA member links—Volunteer leader members can visit the websites of other CAI member communities and get ideas on how to improve your own communications with residents.
- The Central Arizona website - www.cai-az.org - has additional resources and information you can use to network with colleagues and get answers to questions specific to Arizona.
Finding the Right Professional
Whether you are looking for professional community managers, legal advice, a reserve study, technology, bank loans, an audit or insurance coverage, CAI is your portal to the professionals who serve community associations.
- Credentialed Professionals Directory—CAI's professional designations help ensure that managers and other professionals serving associations have the knowledge, experience and integrity to provide the best possible service to you. Find a credentialed professional in your area by searching our online directory.
- National Service Directory—A searchable database of CAI management company and business partner members. Find local attorneys, accountants, reserve providers, insurance providers, landscapers, website providers, roofers and more in one convenient location.
- CAI Member Discount Programs—Take advantage of our Member Discount Programs and save money. CAI members can receive discounted rates on a wide array of products and services including shipping, car rentals, electronics purchases, insurance, and more.
- Central Arizona Chapter Membeship Directory— It is a benefit used on a daily basis by many of our members. A complete listing of all members is accompanied by a preface of the chapter’s mission and goals, pertinent Chapter and industry information.de you with a list of CAI members providing the services you need.
Rights and Responsibilities for Better Communities
- CAI offers communities the opportunity to adopt a practical series of practices and principles that will help you improve communication, build consensus, and engender greater community involvement.
Once adopted, Rights and Responsibilities will serve as an important guidepost for board and committee members, managers, homeowners and non-owner residents. The document also serves as an excellent tool to educate new residents about their own rights and responsibilities.
CAI Direct
- Use our toll-free number, (888) 224-4321, or email
to get quick and free assistance from our exceptional customer care specialists who can point you toward the right resources for your particular interests.
For additional resources, check out our National education programs and publications and the Central Arizona educational programs and publications.
Career Advancement
- Designations and Certifications— CAI's professional designations help ensure that managers and other professionals serving associations have the knowledge, experience and integrity to provide the best possible service. If you are a manager, insurance and risk management provider, attorney or a reserve provider, earning a certification or designation can help you improve your skills, increase your value to your clients and earn more money. Members receive discounts on designation and certification fees.
- Credentialed Professionals Directory—If you have a certification or designation, you'll automatically be listed in this directory where employers and other decision-makers can find you.
- Career Center—This online center for key resources will enhance your skills and keep you the step ahead that is essential to personal and professional success.
- Manager and management company members have access to articles, advice and links to additional sources dealing with everything from finding a job to human resource management.
- All members have access to the online National Job Bank—an interactive, industry-specific job-search tool to help you find your next job or your next star employee. The Central Arizona Chapter Job Bank gives members the ability to post or search for available local opportunities.
- Find requirements and applications for designations and certifications to put you ahead of the competition.
- Search the National calendar of events to locate the next event in your region and find information on national conferences as well as specialized seminars and workshops. Visit the Central Arizona calendar of events to get involved in local CAI events.
- Find information on education events such as Professional Management Development Program courses and volunteer leader (board member and homeowner) courses.
- Locate qualified professionals and business partners in one of our National online directories.
- Locate local qualified professionals and business partners in the Central Arizona Membership Directory as well as in our online Service Provider Directory.
Resources for Building Your Business
- Marketing Opportunities—CAI offers a variety of opportunities at both the national and local levels to increase your marketing reach, including exhibiting and sponsorship programs, magazine and other print advertising, print directories and online advertising—to name just a few. Business partner and management company members receive discounts on these opportunities. Contact the Central Arizona chapter office at 602-347-8726 to discuss the many local marketing opportunities.
- Local networking—As part of your CAI membership, you immediately and automatically get a free chapter membership, providing you with access to future clients and a listing in the chapter membership directory giving potential customers a way to find you. Every member of the Central Arizona Chapter is included in our Membership Directory and every member receives a copy. You can also purchase a spot in our online Service Provider Directory, which is open to the public.
- National Service Directory—Management company and business partner members receive a free listing in the directory so that decision-makers in communities can find you. This directory is open to the public, so your exposure is expanded even beyond the CAI membership market.
Education, Training and Instruction
- National conferences—Learn from industry leaders, network with colleagues and take home real solutions. All CAI members receive discounts on registration fees.
- Local education courses—The Central Arizona Chapter offers a wide variety of edcational opporunties through our Educational Lunches, our Around the Town Series and Essentials Classes. Visit the calendar of events or contact the chapter office at 602-347-8726 or to learn more.
- Through its Community Volunteer Leadership Development Program, the Center for Community Association Volunteers (CCAV) offers volunteer leader members discounts on four levels of homeowner education programs.
- Level one is available as a free download.
- Level two is available as a new online homeowner education course—Gain tips and advice you need to run your association at home at your convenience. Volunteer leader members can take this course at no cost.
- Levels three and four are available through the Central Arizona Chapter. You can attend one of our scheduled Essentials Classes or contact the chapter office to find out how to have the class brought to you.
- APCM's Professional Management Development Program—Gain in-depth training and instruction on all aspects of association management—insurance, risk management, finance, maintenance, communications, general management and leadership. Management company and manager members receive discounts on registration fees. Read more about APCM.
- APCM's Regional Conferences for Community Managers—CAI's Association of Professional Community Managers presents a new event developed specifically for community managers and management company executives. Locations will change from year to year and programming will focus on issues and topics unique to each region. Registration discounts apply to CAI management company and manager members.
- Community Association Law Seminar—This popular annual event brings together attorneys who specialize in community association law. Programming is developed by CAI's College of Community Association Lawyers. Registration discounts apply to CAI Business Partner, management company and manager members.
- CEO-MC Retreat—A conference designed exclusively by and for CEOs—with hands-on sessions covering topics on hiring and retaining staff, insurance review and risk management, technology, profitability, and much more. Registration is limited to management company members and their top executive staff only.
- Large-Scale Community Managers Workshop—Each fall, large-scale community managers from across the country meet at a host community for a unique educational experience. This workshop is designed by and for large-scale community managers. Registration discounts apply to manager and management company members.
Publications
- Common Ground—All CAI members are sent this popular and award-winning bimonthly magazine offering information on topical issues affecting you and your association.
- Bookstore—CAI members receive substantial discounts on more than 100 titles on a variety of topics, such as drafting and obtaining compliance with reasonable rules, evaluating reserves, hiring the right professionals, and more. Search our Bookstore by category or by keyword for the answers you need.
- Minutes—A CCAV governance electronic newsletter—delivered bimonthly to volunteer leader members with strategies, trends and news on how to run better board meetings, tips on dealing with antagonists at meetings, dealing with renegade board members, and so much more.
- Fast Tracks—A CAI member electronic newsletter delivered monthly to your in-box with industry and CAI news that will keep you up to date on the latest resources to help you better run your community.
- CEO Insights—A bimonthly electronic newsletter for management company members with strategies, trends and news that affect you and your business.
- Community Manager—A bimonthly print newsletter for managers and management company members with strategies, trends and news for managers on what works—and what doesn't. Onsite, portfolio and large-scale managers will benefit from content specific to their unique issues and challenges.
- Community Resource—The Central Arizona Chapter's quarterly magazine, allows you to receive updates on the timely issues affecting community associations in Arizona. It is dedicated to providing quality, expert articles and information about the daily operations and issues community association managers, volunteers, and business partners face. Community Resource has a circulation of more than 1000 organizations and individuals and a readership of 1000's of association volunteers and professionals. It also provides an important annual update on legislative changes that effect associaitons and the businesses that help them.
Chapter Membership
- Free Membership—As a member of CAI you are automatically eligible for free enrollment in one of CAI's 56 chapters across the country. In Arizona, the Central Arizona Chapter services the greater Phoenix metropolitan area as well as the many thriving communities in central and northern Arizona. the Southern Arizona Chapter servies Tucson and the surounding area. Look through our list of CAI chapters to find a chapter for another part of the country.
- Committees—Committee members are what make chapters and the association so strong. Leadership skills are developed when you participate on one of the chapter's committees. Committee participation also offers a great way to meet and network with CAI's leadership. Visit the Central Ariozna Committee Page to learn more.
- Networking/Social Events—Membership gatherings are held by the chapters to provide an opportunity to network with other members, as well as to hear experts speak on pertinent topics of interest. Visit the Central Arizona calendar of events or contact the chapter office at 602-347-8726 or to find out more.
Government and Public Affairs
- Advocacy Center—An online resource where you can find your representatives, take part in calls to action that will help protect your interests, and read about the latest bills before Congress.
- CAI represents the interests of our members before the US Congress, federal agencies and a multitude of other policy setting bodies on such issues as telecommunications, taxes, fair housing, insurance and bankruptcy reform. CAI and our Legislative Action Committees also represent our members before state legislatures and agencies on a multitude of issues including assessment collection, foreclosure and construction defects. Read more about CAI Government and Public Affairs.
- The Arizona Legislative Action Committee (AZLAC) exists to represent the interests of, and to provide regular communications to, CAI members and chapters located within Arizona, with respect to state legislative, regulatory, and amicus curiae activities of relevance to the creation and operation of community associations.
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